State Farm® Insurance Agent Ladd Wagner

"Excellent customer service!"

"Ladd was very helpful, knowledgeable, and works quickly! He saved us a lot of money and we are very appreciative of his help!"

"After hitting a curb, I was very upset with myself, fearing I had done some serious damage to the undercarriage of my car, although no engine lights had activated. Several pieces of heavy black plastic had cracked from underneath and fallen off. I really didn’t know what to do or where to go. I went in person to Ladd Wagner’s office and spoke with Shannon, who was most patient with me. She took my information and suggested what I needed to do for repairs. I am most grateful for her kindness and understanding, as I was very upset and angry with myself! Good service is what I always hope for and Ladd Wagner’s State Farm office has definitely delivered for me."

"Deanna is very quick to reply and most helpful."

"Great office staff, very friendly. Answered my questions on my policies well"

"Ladd Wagner is the easiest insurance agency to work with and answers my questions fast and easy. I started off switching my insurance then they were so easy to work with that I switched all my business to their agency. keep up the great work everyone."

"Made my switch from Progressive to State Farm very easy. Cade was very helpful and explained everything well and in an efficient manner. So far nothing but good experience with State Farm and this agency, in general."

"Absolutely hands down the best insurance company I have ever felt with. Been with them for 4+ years and no one can come close to their prices or service! They are always there to help. Make sure your taking advantage of all their services. I have both of my vehicles insured and financed through State Farm/ State Farm bank and also homeowners and a life insurance plan for my daughter. Even if I found a lower price I would be hard pressed to switch in fear the quality of service would not live up to the high expectations that have been set! Thanks Ladd you and your team are incredible!!!! UPADTE: Changing review to 1 star due to the downturn in custom tee service and operation mishaps. Had to leave to go with another company."

"Ladd and his team take the time to really get to know you and understand your insurance needs. They make sure that you understand what you are purchasing. Recently my family had a large claim. Ladd was available for every step of the process and we were very pleased with how well our claim was handled."

"Ladd’s StateFarm is great. Customer service is top notch, always friendly, and able to assist me quickly and efficiently. I would highly recommend to anyone who is shopping for insurance."

"Update the home improvements we had made to the house."

"I had been with another insurance company for over 30 years, so I didn't make a change to State Farm lightly. Ladd spent considerable time reviewing our situation and making recommendations that improved our coverage and our costs. And, he did so in a very responsive and thoughtful way. I appreciate having such good coverage and customer service right here in my back yard."

"Great service great response. Quick action great job."

"Have worked with Ladd for several years. He has always been very knowledgable matching the right type of insurance coverage for our needs and reminding us how it fits into our larger financial picture. He always reaches out if he sees discounts/better options available and stays in touch with us regularly. Recently needed additional coverage, Ladd was very responsive with options and getting the new policy in place. Additionally, he’s always willing to answer any questions I have regarding a claim, even when assigned a Home Office claims manager. Ladd and his team are always willing to be our local and trustworthy team that provide the necessary info to help us make the best financial decisions."

"Wonderful customer service, Aimee was so helpful!"

"I found ladd wagner and staff very nice and helpful"

"I have been dealing with Ladd Wagner and State Farm for over 15 years. Ladd and his team have always taken care of our family. I would not trust anyone else!!!"

"I think there are new people there. They were polite and helpful."

"Answered my questions about a windshield Crack. They covered the repair and advised me on replacement coverage."

"We have worked with the agency for several years. Ladd and his staff member Amy are very knowledgeable and have always answered my questions. I consulted Ladd recently prior to filing a claim, even though we had already scheduled repair services. State Farm customer service was great, they moved quickly to support our timeline! There is no substitute for kid glove service."

"I had a problem with my vehicle loan and they helped me through it and I was greatly appreciative."

"Awesome experience. Thank you Shannon rath, and all of the staff."

"Amy was quick to respond to my problem and very helpful. Luckily, I didn’t need to submit a claim but I really appreciated her input."

"Awesome service from State Farm, Ladd Wagner’s office,, thank you very much!!!"

"Ladd was very helpful. Also he was able to notarize a document for me."