State Farm® Insurance Agent Ladd Wagner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alan Jared
November 21, 2025
"Ladd has went above and beyond for my family. He's one of the easiest people to work with and is very genuine. I couldn't reccomend someone better."
"Thanks Jared for taking time to acknowledge our service. We want to be a professional office with the family touch. Appreciate the referral. "
Karen Smittle
November 21, 2025
"I had a very satisfactory meeting with Ladd to have him guide me through the process of purchasing auto insurance. I was changing my company and went to Ladd because my daughter suggested it might be nice if we all were under State Farm. I really did not look forward to this process due to the passing of my husband in September. I had to build up my courage and when I finally called State Farm in Murrysville PA, I knew right away it was the correct choice. Ladd made it so easy for me to understand with my limited knowledge. My husband took care of all this but now it is my turn and with people like Ladd helping me it is not scary any more. Thank you again Ladd for all you professional help and now I can travel the opened PA highways again."
"Thanks Karen for taking a moment and recognizing our office for auto insurance. There is enough to work through when you lose a loved one and I was happy to make you switching the car insurance to State Farm. We really strive to make each contact with our office personal when it comes to car insurance "
Rachel Deglmann
November 20, 2025
"I can’t recommend Ladd and his team enough! Ladd has helped us through so many aspects of life, including rental insurance, home insurance and auto insurance! We recently had a few car issues in which Ladd and his team not only got us through a tough situation but called regularly to check in on us and the status of our claims! They are so knowledgeable about their work I have complete trust and respect for Ladd and his team! We can’t thank Ladd and team enough for all they did for us and helping us when we needed it most! If you are searching around for an agent do not pass up this remarkable team!"
"Thanks so much Rachel for taking a moment to talk about our office helping you with your auto insurance. You both have had so many things change in your life and we are thankful to assist you from your renters insurance changing to home insurance. Watching your family dynamic change is just as exciting for us. "
Jim McCort
October 22, 2025
"Ladd, Shannon, and Amy have been amazing from the start! With the friendly letters, to the amazing customer relations. I have referred numerous people to shop their rate not only to save money, but to be apart of an amazing office! If you want the best coverage for the price and want to feel apart of another family. Call them and let them know Jim sent you."
"Thanks Jim so much for taking a moment to recognize our office. I’m happy we are able to assist you with your insurance needs and appreciate you mentioning us to friends & family. We try very hard to treat each person like family "
Sonia Miller
October 11, 2025
"I was shopping for new auto and home insurance and was so happy to find Ladd! The entire process from start to finish was top notch. Ladd was responsive, eager to answer questions and a pleasure to work with. A seamless process! Thanks, Ladd!"
"Thank you Sonia for taking time to express how important it is to have an insurance agent to discuss things and make the process almost seamless. Look forward to serving your family for their insurance needs"
Leona Dunnett
October 3, 2025
"I cannot express my gratitude to Ladd Wagner and his stellar staff!! Shannon, Amy and Deanna have helped me through more that I can express in a simple review. Hands down.....the BEST! I would give 20 stars!! Thank you all for being amazing people! Homeowners/vehicles/teen to adult drivers.. .(and lots more!) I have been with Ladd for over 20 years, and he has always had my back. Highly recommend!!!"
"Thanks Leona for such a glowing review. Totally appreciate every word you said. We do strive to offer the best service possible. We really value your business and look forward to another 20 years "
Kim Bracewell
October 1, 2025
"We have been customers with State Farm for over 25 years and highly recommend Ladd Wagner for all your insurance needs -home, auto, life. He takes time to understand our family's needs and offers great advice on how to find savings without compromising coverage. He and his team are very knowledgeable, professional and quick to respond. Ladd Wagner will provide competent, friendly and hassle free service for all your insurance needs."
"Thanks Kim for taking time to submit the very nice review of our office. We try hard for people to understand their insurance policies and what they protect. "
heather marshall
September 11, 2025
"Personable, helpful, affordable. Great experience!"
"Thanks so much for the kind words. Glad we could help"
Hannah Moore
August 8, 2025
"Ladd Wagner is an amazing agent! He has a great response time and I love that he is super involved in the community! He cares about you as a customer and is very personable!"
"Thanks Hannah for taking a moment to recognize our office. We strive to maintain great relationships with our customers as well as the community of Murrysville "
Lauren Lee
July 18, 2025
"Ladd is awesome, he goes above and beyond for his customers. Very professional, educates you on what is needed for your family. Thanks to Ladd I am stress free if there were anything to happen to me I know my family is covered ."
"Thanks so much for the trust you have put in me to handle your insurance needs. I truly appreciate it. I look forward to serving you and your growing family!"
Trevor Medlang
July 16, 2025
"My wife and I sat down with Ladd to review our policy after adding her to my plan. He explained everything in detail and made sure we understood exactly what our coverage entailed. The transparency with everything was comforting and made us feel we were in good hands."
"Thanks Trevor for the kind words. I think it’s important that people understand their insurance plan. Look forward to assisting you and your wife In the future "
Amber Gilbert
June 27, 2025
"We needed to find a new insurance company and didn’t know where to start. I filled out a request for info online and Shannon reached out to me. She was super sweet and helped me get a quote for all my insurance needs. It turns out we have more coverage at a cheaper rate. Then Ladd reached out and set up an appointment for us stop in for a meet and greet and go over any questions we might have. He was very informative and personable. We feel like we made a great decision and are so glad we chose this office!"
"Thanks Amber for taking the time to review our office. Appreciate the time you and your husband took to understand why we feel it’s important to discuss needs and insurance coverages for all our customers We look forward to serving your family for any and all insurance needs "
Robb Jones
June 26, 2025
"Ladd Wagner was prompt, professional, and quickly helped us with our insurance needs. I recommend him."
"Thanks for taking time to give our office a review. I’m happy I was able to assist you and your father with his insurance needs. "
Jason Babik
May 3, 2025
"Ladd went above and beyond to help my senior citizen parents with their insurance needs."
"Thanks Jason for taking a moment to comment about our service. I have enjoyed helping your family over the years. Look forward to more years down the road of life "
Jessica Cipolla
May 2, 2025
"Had a great experience with Ladd and his team at State Farm! We found a full coverage plan that was the best overall price. Would recommend to anyone just starting out or making a switch."
"Thanks Jessica for taking a moment to recognize our service. It was a pleasure walking you through the process and having you determine the best plan for you and your husband. Look forward to serving you down life’s path "
Eric Meyers
April 22, 2025
"I had a great experience working with Shannon to get my Auto and Homeowner's policy in place. I really appreciate all their help and highly recommend them if you're looking to switch!"
"Thanks so much for Eric for the kind words. Appreciate you recognizing Shannon as well. It was a pleasure speaking to you today and all the best as life takes you on a journey "
Laura Guyer
March 30, 2025
"Excellent customer service!"
"Thanks Laura for taking a moment to recognize our office. I look forward to serving your family "
Kelsy Walton
March 24, 2025
"Ladd was very helpful, knowledgeable, and works quickly! He saved us a lot of money and we are very appreciative of his help!"
"Thanks so much for taking time to acknowledge our office for our service. It was my pleasure to assist you and to save you so much money "
Mary Bach
March 24, 2025
"After hitting a curb, I was very upset with myself, fearing I had done some serious damage to the undercarriage of my car, although no engine lights had activated. Several pieces of heavy black plastic had cracked from underneath and fallen off. I really didn’t know what to do or where to go. I went in person to Ladd Wagner’s office and spoke with Shannon, who was most patient with me. She took my information and suggested what I needed to do for repairs. I am most grateful for her kindness and understanding, as I was very upset and angry with myself! Good service is what I always hope for and Ladd Wagner’s State Farm office has definitely delivered for me."
"Thanks so much for the kind words. We strive to offer the best service possible. Having Shannon on my team makes customer service easier "
Al Simeone
February 19, 2025
"Deanna is very quick to reply and most helpful."
"Thanks Al for taking the time to post the review at the office. We strive to have outstanding customer service and Deanna is one of the best "
book2168 lover
February 19, 2025
"Great office staff, very friendly. Answered my questions on my policies well"
"Thanks so much for the kind words. Truly appreciate everything. We look forward to working with you in the future "
James Beall
February 19, 2025
"Ladd Wagner is the easiest insurance agency to work with and answers my questions fast and easy. I started off switching my insurance then they were so easy to work with that I switched all my business to their agency. keep up the great work everyone."
"Thanks so much for taking the time to reach out and discuss our service for your insurance needs. We truly appreciate it "
Yoyo -
January 29, 2025
"Made my switch from Progressive to State Farm very easy. Cade was very helpful and explained everything well and in an efficient manner. So far nothing but good experience with State Farm and this agency, in general."
"Thanks Christian for taking the time to discuss your experience with us during your insurance switch. We strive to make it a friendly seamless process"
Steven Busche
December 30, 2024
"Absolutely hands down the best insurance company I have ever felt with. Been with them for 4+ years and no one can come close to their prices or service! They are always there to help. Make sure your taking advantage of all their services. I have both of my vehicles insured and financed through State Farm/ State Farm bank and also homeowners and a life insurance plan for my daughter. Even if I found a lower price I would be hard pressed to switch in fear the quality of service would not live up to the high expectations that have been set! Thanks Ladd you and your team are incredible!!!! UPADTE: Changing review to 1 star due to the downturn in custom tee service and operation mishaps. Had to leave to go with another company."
"Thanks so much for the kind words Steve. There are many choices for insurance and we strive to make our office a VALUE that beats all other companies. We really value you and your family."
B Jordan
December 20, 2024
"Ladd and his team take the time to really get to know you and understand your insurance needs. They make sure that you understand what you are purchasing. Recently my family had a large claim. Ladd was available for every step of the process and we were very pleased with how well our claim was handled."
"Thanks so much for the kind words. No one likes to have accidents but we hope that we can assist and make the process as smooth as possible. Thanks for allowing us to serve your family’s insurance needs"