State Farm® Insurance Agent Ladd Wagner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steven Busche
December 30, 2024
"Absolutely hands down the best insurance company I have ever felt with. Been with them for 4+ years and no one can come close to their prices or service! They are always there to help. Make sure your taking advantage of all their services. I have both of my vehicles insured and financed through State Farm/ State Farm bank and also homeowners and a life insurance plan for my daughter. Even if I found a lower price I would be hard pressed to switch in fear the quality of service would not live up to the high expectations that have been set! Thanks Ladd you and your team are incredible!!!! UPADTE: Changing review to 1 star due to the downturn in custom tee service and operation mishaps. Had to leave to go with another company."
"Thanks so much for the kind words Steve. There are many choices for insurance and we strive to make our office a VALUE that beats all other companies. We really value you and your family."
Bill Jordan
December 20, 2024
"Ladd and his team take the time to really get to know you and understand your insurance needs. They make sure that you understand what you are purchasing. Recently my family had a large claim. Ladd was available for every step of the process and we were very pleased with how well our claim was handled."
"Thanks so much for the kind words. No one likes to have accidents but we hope that we can assist and make the process as smooth as possible. Thanks for allowing us to serve your family’s insurance needs"
Clay Vuich
December 17, 2024
"Ladd’s StateFarm is great. Customer service is top notch, always friendly, and able to assist me quickly and efficiently. I would highly recommend to anyone who is shopping for insurance."
"Thanks Clay for taking time To recognize our office for the quality service you received. We are always striving to be the best experience in the insurance business "
Kathi Ponzetti
October 7, 2024
"Update the home improvements we had made to the house."
"Thanks Kathi for taking the time to recognize our office for our service. We really appreciate you taking time to give us a review "
Bobbi Watt Geer
October 1, 2024
"I had been with another insurance company for over 30 years, so I didn't make a change to State Farm lightly. Ladd spent considerable time reviewing our situation and making recommendations that improved our coverage and our costs. And, he did so in a very responsive and thoughtful way. I appreciate having such good coverage and customer service right here in my back yard."
"Bobbi, thanks for taking the time to comment on our service. We strive to be the best service since that is an item we can control with insurance. Appreciate you trusting us to handle your needs and look forward to working with you in the future "
james stanek
September 10, 2024
"Great service great response. Quick action great job."
"Thanks so much for taking the time To comment on our office. We work hard to provide top notch service. So happy we assisted you with your insurance needs!"
Jeremy Davidson
August 29, 2024
"Have worked with Ladd for several years. He has always been very knowledgable matching the right type of insurance coverage for our needs and reminding us how it fits into our larger financial picture. He always reaches out if he sees discounts/better options available and stays in touch with us regularly. Recently needed additional coverage, Ladd was very responsive with options and getting the new policy in place. Additionally, he’s always willing to answer any questions I have regarding a claim, even when assigned a Home Office claims manager. Ladd and his team are always willing to be our local and trustworthy team that provide the necessary info to help us make the best financial decisions."
"Thanks for the kind words Jeremy. It is my pleasure to assist you and look forward to helping you with your insurance needs and continue being the trusted advisor you have come to know with my agency!"
Giorgionna Simco
August 5, 2024
"Wonderful customer service, Aimee was so helpful!"
"Thanks so much for taking the time to post such kind words about Amy. We work very hard to have the best possible service and Amy is a big part of that. "
Becky Osterholm
July 30, 2024
"I found ladd wagner and staff very nice and helpful"
"Thanks so much Becky for the comments. We look forward to assisting you with your auto insurance and other insurance needs!"
Brandon B
July 24, 2024
"I have been dealing with Ladd Wagner and State Farm for over 15 years. Ladd and his team have always taken care of our family. I would not trust anyone else!!!"
"Thanks Brandon for the kind words. There are many choices for your insurance needs and I appreciate you trusting me to handle those needs for your family. "
Darla Loucks
July 24, 2024
"I think there are new people there. They were polite and helpful."
"Thanks so much Darla for your comments. As with many businesses, there is turnover and I do my best to get my team up and running as quickly as possible. If you ever have questions on your insurance needs, please let me know "
Buddy Murphy
July 17, 2024
"Answered my questions about a windshield Crack. They covered the repair and advised me on replacement coverage."
"Thanks Buddy for taking time to post the review. We value your insurance business and please let us know anytime we can assist you"
Kaia Sipple
July 12, 2024
"We have worked with the agency for several years. Ladd and his staff member Amy are very knowledgeable and have always answered my questions. I consulted Ladd recently prior to filing a claim, even though we had already scheduled repair services. State Farm customer service was great, they moved quickly to support our timeline! There is no substitute for kid glove service."
"Thanks Kaia for the kind words. So glad we were able to assist with your insurance claims in a professional manner. Look forward to working with you and your family in the future "
Kevin Henry
July 9, 2024
"I had a problem with my vehicle loan and they helped me through it and I was greatly appreciative."
"Glad we weee able to assist you Kevin. Thanks for allowing us to assist with your insurance needs"
ANTHONY CARRERA
July 9, 2024
"Awesome experience. Thank you Shannon rath, and all of the staff."
"Thanks so much Anthony for taking the time to post a review about your experience in our insurance office. Very happy that Shannon was able to take care of your needs "
Joan Rozzo
June 14, 2024
"Amy was quick to respond to my problem and very helpful. Luckily, I didn’t need to submit a claim but I really appreciated her input."
"Thanks Joan so much for recognizing Amy’s contribution to your needs. We appreciate being your insurance agent and look forward to continuing our relationship with you "
Michael Powers
June 14, 2024
"Awesome service from State Farm, Ladd Wagner’s office,, thank you very much!!!"
"Thanks Michael for taking the time to comment. We take your business seriously and want to be the best insurance agency in the area. "
james vitek
June 14, 2024
"Ladd was very helpful. Also he was able to notarize a document for me."
"Thanks Jim. It has been a pleasure helping you and your wife with your insurance needs "
Paul Carfang
June 3, 2024
"Ladd and all his employees are very professional and treat you as a valued customer. We have been with Ladd's agency for over 20 years. He has provided us with coverage on our car's, house, investments, and any other insurance needs. This has continued now helping my son and daughter with home loans, car loans, and coverage of their own. Like everything he does, claims are handled immediately and professionally."
"Thanks so much Paul. I really appreciate you taking the time to do this beautiful review. It has been my pleasure to help your family as they traverse Life’s path. You have a wonderful family!"
Julie Porta
May 31, 2024
"Ladd and his staff always provide answers and options for all of my questions. They keep me informed of services I may want to take advantage of, and have excellent follow-through."
"Thanks so much Julie for taking the time to express such kind words. We strive to be the best service possible for insurance needs. There are many choices and we are very happy you have chosen us "
Lisa Abraham
May 30, 2024
"Ladd is very knowledgable and thorough. He made every effort to accommodate our schedule and answered all of our questions in an easily understandable way."
"Thank you so much for taking the time to write a review. I believe that people need a basic understanding of their insurance plan. There are many choices & we appreciate you choosing us!"
Hunter Hurst
May 28, 2024
"Ladd and his team have helped our family navigate life changes. It’s so great to be able to sit down and talk to someone in person during those times"
"Thanks so much Hunter. We appreciate being your insurance provider & helping life go right "
Sam Fortuna
May 21, 2024
"Shannon helped make it a super easy experience for me. She's very friendly and helpful! Would definitely recommend."
"Thank you Sam for taking the time to mention your experience with Shannon. The kind words are very nice and we hope your insurance experience with us continues in the manner you expect "
Mike Snow
May 21, 2024
"Ladd Wagner and his team are fantastic to work with. They are proactive about changes and helpful in getting the most value. They will always take care of you."
"Thanks Mike so much for allowing us to help you with your insurance plan. It’s been a pleasure watching your family grow up and the things they have accomplished. If any other insurance need arises, please let us know! Thanks again for the kind words"
Melissa Swift
May 19, 2024
"Ladd has been very friendly and helpful with our billing inquiries and processing."
"Thanks and I work hard to make sure that we have that service commitment that you deserve for your insurance plan "